Client Case Studies

Client Case Studies

 

Pristine Angels, Cleaning Services
“Over the last six months the business has grown rapidly and Karen Wise Consulting was an integral part in supporting us through a very challenging period and making sure that all HR issues were taken care of.”  Chrisanthy Delaney, Managing Angel, Pristine Angels

Pristine Angels is a cleaning company based in Hertfordshire and South West London. We began working with Pristine Angels in 2012. With falling sales, the owners thought they needed to restructure. They sought support and advice on how to make redundancies effectively.

How did we help?

It quickly became clear that there were outstanding employee issues:

• A grievance about working conditions and outstanding pay,
• Long-term sickness absence,
• One member of staff was believed to be defrauding the company.

We supported the owners in managing these issues separately and swiftly. Pristine Angels began a period of stability and growth. We were called in again to support a recruitment drive. We wrote job descriptions, drafted advertisements, developed an interview process, checked eligibility of candidates to work in the UK and issued contracts of employment.

The Results

• No restructure was needed. The business was transformed from a failing organisation to one that is looking to quickly double its size,
• The process for recruiting new staff was overhauled,
• All contracts of employment were updated in accordance with current employment law. All employee issues were resolved successfully,
• The business owners now feel confident in managing any conflict within the workplace.