Karen Wise

There’s been some debate recently in the Guardian newspaper about “How to be a Good Leader and Develop Relationships at Work”. I thought I’d use this week’s blog to outline my thoughts on this. For me, it’s about developing a connection with the other person, and doing this before an issue arises – whether it…

I have recently completed the delivery of a two-day management development programme across two NHS Trusts. The key theme ran through-out the course that I had not previously encountered despite having worked in or with the NHS for the last 10 years: the participants responded differently to the different exercises depending on the type of…

The Feedback Sandwich is one of the most recognised models for giving feedback. For those who aren’t familiar with this model, it’s a way to highlight an area of performance or behaviour where an individual needs to improve. The “developmental” feedback is presented in the following way: 1) Commence with giving feedback that is positive,…

I was recently discussing “sheep-dip” training with a friend. I believe it is a necessary form of training, but it also has it’s pitfalls. My friend told me his theory on participants who attend “sheep-dip” training. He said participants fall into one of three categories: 1) Learner: this participant is there to genuinely learn as…